Installing CRM.launcher

Learn to install the CRM.launcher.

You can install CRM.launcher for the following environments:

• Single user environment
• Shared mode environment

The shared mode installation is done for the following scenarios:

• For Citrix and Terminal servers the launcher is installed on the corresponding server that in turn allows remote users to connect and use the services offered by the CRM.launcher. For more information see, Installing CRM.launcher in the Citrix environment.
• In other shared environments, the CRM.launcher can be installed on the CRM.Web server or any other server machine. When a user (client machine) connects to the web server and tries to access the launcher services, a launcher instance is installed on the client machine (single user environment) ensuring that the launcher services are available to the user. The user should be part of the domain that is set up by the domain administrator when installing the launcher on the shared mode environment.

The single user installation is for users who are part of a domain or a standard CRM server installation that allows a single user. CRM.launcher is also available as MSI package that can be deployed on systems running in a networked environment using SCCM (System Center Configuration Manager).