Error Codes for Marketing Activities

Learn about the error codes for marketing activities.

Marketing activity error messages are written to the following fields or log files:

Log (Marketing Activity) info area, Error field.
system\db\<user name>_<module number>.log in the case of activities executed manually
system\db\<user name>_<service name>.log in the case of activities executed using CRM.server
In a text field in the Target Group (Marketing Activity), if configured, see Campaigns.

Code	Text
0	OK
1	Cancel
2	General error
3	Problem with access rights
4	Problem opening the selection
5	Problem opening the document
6	Unable to log on to the e-mail system
7	E-mail cannot be sent
10	Connection with the word processor cannot be established
11	Connection with the word processor cannot be established
12	Word processor cannot be initialized
13	Data cannot be sent to word processor
14	Log file cannot be opened: <file name>
15	Unable to log on to the SMS system
16	SMS cannot be sent
20	Activity format could not be loaded
21	Record could not be loaded: Activity
22	Record could not be loaded: Execution (Marketing Activity)
23	Record could not be loaded: Campaign
30	The current date is outside the defined timeframe of the Campaign:
31	The status of the Campaign is incorrect:
32	The status of the Activity is incorrect:
34	The status of the Activity Execution is incorrect:
35	The number of the executing station is not the number of the current station:
36	The rep executing the activity is not the current user:
37	It is not yet the start date of the Activity Execution:
38	It is not yet the end date for editing the target group:
39	Activity has already been generated:
40	It is not yet the scheduled generation date:
41	Record could not be added:
42	Record could not be changed:
50	Record could not be saved: Activity
51	Record could not be saved: Execution (Marketing Activity)
52	Selection cannot be copied
53	Selection cannot be loaded
54	Selection cannot be executed
55	Execution (Marketing Activity) cannot be changed
56	Generation not necessary
57	Company/Person level must be open
58	At least one record must be generated to be able to generate packages
59	Packages can only be generated based on a selection
60	Data cannot be read
61	Data cannot be read
62	Temporary process cannot be created
63	Cannot load query
64	Cannot execute query
65	Cannot execute query
70	Access to record denied: Company
71	Access to record denied: Person in Company
72	No e-mail address entered:
73	No telephone number for SMS entered:
74	No fax number entered:
75	No valid address for channel entered:
76	Invalid Webserver Address
77	The connection with the web server cannot be initialized.
78	The HTTP session with the server address entered cannot be initialized.
79	The HTTP request cannot be created.
80	This query cannot be sent to the web server.
81	The header information in the HTTP request could not be found.
82	The data could not be read by the web server.
83	The e-mail cannot be sent. (Note that the process is continued nonetheless.)