Triggers

Learn how to configure trigger settings.

Below are the available trigger configurations:

Do not add activity when sending e-mail via a trigger

Enable this option to prevent activity records from being added automatically when sending e-mails from triggers. This setting can be defined globally, or per station, group or rep.

Log triggers

Enable this option to log the execution of triggers, see Logs and Error Messages.

Enter "only call" in the Comment field to limit the information written to the log file to the following:

  • the time the trigger is initiated
  • the time the trigger begins executing
  • the time the trigger finishes executing

You can also determine the recursion depth when processing stacks using this configuration entry, see Recursion Depth.

To do so, enter RECURSION-DEPTH=<0-100> in the Comment field. (You can use RECURSION-DEPTH / RECURSIONDEPTH / RECURSION_DEPTH)

Note: The Log triggers option does not need to be active for the recursion depth to be applied.

You can define this setting globally or for each station.