Links

In order to send links to records in Aurea CRM applications other than Aurea CRM win (using Edit > Send Record as Link to), you need to specify the address of the server and the corresponding parameters.

This setting can be defined globally or per station.

web URL

Enter the address of the Aurea CRM web page responsible for processing the query: http://<server name>/<application path>/crm/view

Example: http://mywebserver/update.crm.web/bb/crm/view

This setting is also used to output links in reports if they are accessed in Aurea CRM web, see Defining Report Formats in the Aurea CRM win User Manual.

Formatting for web

Enter the parameters for the link to Aurea CRM web. If no parameters are specified, the following default string is used: uid=$R_ID;$RECID

Possible placeholders:

$R_ID: info area code

$R_IDX: info area number

$KEY: contents of the key fields in the record, separated by '-'

$RECID: record ID

The following link is inserted in the e-mail:

<a href='http://<servername>/aurea.crm.web/bb/view?uid=FI;x0000000100000001'>aurea.web: Company: Aurea software AG</a>