Working with Incidents
You can do the following with incidents:
- View a list of existing incidents or an individual incident. See Viewing a List of Incidents and Viewing an individual incident.
- Search for an incident. See Searching for an Incident.
- Create a new incident. See Creating a New Incident.
- Compose, edit, or remove one or more notifications automatically linked to an incident. See Working with Incident Notifications.
- Edit an existing incident and its notifications. See Editing an Existing Incident.
- Save an incident with its linked notifications as a notification template. Save an Existing Incident as a Notification Template.
- Archive an incident or unarchive it. See Archiving Incidents and Un-archiving Incidents
- Download a CSV report on one or all your incidents. See Reporting on Incidents.