Settings
Most application settings are defined by Support when AlertFind is provisioned for an organization. However, there are several settings administrators can change:
- Company Information settings, such as email address, system name, phone call settings, Hotline settings, and default conference call information. See Company Information Settings.
- Company logo. See Changing Company Logo.
- Default user information, such as weekend days, business hours, and time zone. See Setting Default User Information.
- Default notification profiles and rules. See Managing Default Notification Profiles and Managing Default Notification Rules.
- Interface components, such as notification text, greetings, and date/time display formats. See Customizing the AlertFind Interface.
NOTE
Not all fields or options discussed in this section may be editable depending on how each instance of AlertFind is provisioned by Support. If you need to change something that you cannot access, contact Support.
NOTE
If your organization uses imported data, the Allow Web Administration company setting must be enabled for you to use the web interface. If you cannot use the web interface, contact Support.
Some of the fields on the Settings page are provisioned and managed on your behalf by Support. You can view but not edit these settings. Contact Support to change any of these settings.