Searching for an Incident

To search for an incident

  1. Go to the Incidents page. See Viewing a List of Incidents.
  2. Perform one of the following:
  • Enter a title or part of a title in the Search text box and click .
  • Click the down arrow next to the Search button and select one of the following additional options for creating a custom search:
  • Opened (the date the incident was opened)
  • Closed (the date the incident was closed)
  • Description
  • Title

To clear your custom search setting, click the Search down arrow and then select Clear Search.