Searching for an Incident
To search for an incident
- Go to the Incidents page. See Viewing a List of Incidents.
- Perform one of the following:
- Enter a title or part of a title in the Search text box and click .
- Click the down arrow next to the Search button and select one of the following additional options for creating a custom search:
- Opened (the date the incident was opened)
- Closed (the date the incident was closed)
- Description
- Title
To clear your custom search setting, click the Search down arrow and then select Clear Search.