Groups

A group is a collection of users, or a combination of users and groups, to which notifications can be sent. Groups can be created before an incident, or while an incident is occurring.

The most common type of group is the Broadcast Group, which sends a notification simultaneously to all members of the group.

NOTE

  • When adding a user to a group, the user becomes a member of every team that contains that group.
  • If a user is a member of a team because he/she is a member of a group on that team, and he/she is later removed from the group, his/her team membership is also removed.
  • If there is overlap when building groups that include a combination of users and groups, AlertFind sends the notification to each user only once.

Some examples of groups are:

  • Regional or branch office personnel
  • Information technology staff
  • Executives
  • Business continuity or disaster recovery unit
  • Virus response group
  • All employees

AlertFind administrators can view all groups. Team leaders can view groups specific to their team or teams, or any sub-teams of those teams.