Creating a Compose Notification Node
Compose Notification nodes allow administrators and team leaders with appropriate permissions to create new notifications by calling into the Hotline and following the instructions under Composing a Notification Using Hotline.
To create a compose notification node:
- Access the Hotline you want to add the message node to by clicking Hotlines in the left menu bar, selecting the appropriate Hotline and clicking Edit. The Hotline Editor appears.
- Add a New Compose Notification node to Hotline by dragging New Compose Notification from the left column into the Hotline tree in the right column. The Hotline Option Editor appears. Use this editor to set the options for this node.
- In the Compose Name field, type the text you want the TTS engine to read when a caller accesses this node of the Hotline. Type the words that you want callers to hear immediately after the option number. For example, to build a node that says, “Press 1 to compose a notification for the flu pandemic hotline,” type
to compose a notification for the flu pandemic hotlineinto the Compose Name field. - Click the Actions field name to bring up the Action Editor.
- Set up action logging to capture information about callers accessing this node. See Capturing Node Actions for more information on gathering information on node actions.
NOTE
Compose Notification node always require identification and authentication. This security setting cannot be changed.
- Click Save to save this node.
- Continue adding other nodes or options to the hotline until it is complete.
To activate your Hotline, see Activating Your Hotline.