Editing a Hotline
To make changes to a Hotline, select the Hotline and then select Edit > Edit Hotline Details or right-click on the Hotline and select Edit Hotline Details. Doing so creates a draft Hotline that can be edited without changing the original Hotline. You can edit active and inactive Hotlines.
To view the Hotline without creating a draft, double-click on the Hotline or select the Hotline and select View on the toolbar.
When you edit a Hotline, you edit a draft copy of the selected Hotline. Your changes are not made active (available to be heard in the Hotline) and will not affect the active Hotline until you re-activate the Hotline.
Users with Manage Hotline permissions may edit Hotlines by calling the Hotline’s phone number. Once the Hotline has been connected, press the pound key on your phone (#), enter your pin number, and follow the prompts.
Changes made over the phone will become active immediately. If there is an inactive draft of the Hotline made through the website, changes made over the phone will not affect the draft copy, changes will only affect the active version of the Hotline.
You cannot activate an archived Hotline. You must restore it first, then reactivate it.