Composing a Notification Using Hotline

To compose a notification using the Hotline, call the Hotline and select Compose Notification from the main menu. Listen to the voice prompts to select one of the following starting points for your notification:

• Enter a Quick Launch ID
• Open an incident from a notification template
• Select a broadcast group
• Select an escalation group

A Quick Launch ID is a number assigned to a notification template, broadcast group, or escalation group. To use a Quick Launch ID, use the keypad of your phone to enter the number.

To send a notification using the Hotline:

1. Select Compose Notification from the Main Menu.
2. Select one of the four methods described above to send the notification.
3. If you enter a Quick Launch ID for a notification template, AlertFind reads the name of the notification template you have selected and offers you three choices:

1. Press 1 to open an incident from this notification template and send all notification tasks not set for manual execution. If you select this option, the incident is immediately opened and sent to all recipients.
2. Press 3 to review notification tasks

3. Press 9 to select a different notification template
4. Press 0 to return to the Main Menu

4. If you choose to open an incident from a notification template, AlertFind reads your available notification templates to you. It then offers you the same three choices you are offered if you select a Quick Launch ID.
5. If you choose to use a broadcast or escalation group, AlertFind reads the list of groups to you.

1. If you select a group that is on multiple teams, AlertFind requests you to select the appropriate team.
2. AlertFind then requests you to record your message.