Using Hotline Pro Phone Numbers

When Hotline Pro is provisioned, you are given one Hotline phone number. To request additional numbers, contact Support.

If you assign a Hotline Pro phone number, which is already assigned to another Hotline, to a new Hotline, the phone number is removed from the first Hotline and reassigned to the new Hotline.

TIP

You may assign useful labels such as Toll Free to Hotline Pro numbers so that users can select the appropriate Hotline Pro phone number.

NOTE

Each Hotline phone number is associated with one language. If you want to have Hotlines available in different languages, you must purchase additional language packs and Hotline phone numbers, and have the languages enabled by Support.