Average Billing

In Average Billing, CIS calculate a Total Average Charge when a Customer is enrolled.

In Average Billing, the Customers are billed:

  • The average of their charges for a rolling 12-month period, or the number of active months if they have less than 12 months of service,
  • A Customer defined % of their outstanding rolling balance (may be positive or negative).

The Total Average Charge is defined as:

(Average Daily Amount) x (# of days in the current service period) +/- (the configured percentage of the rolling balance)

The feature contains rules for eligibility that are configured by the Supplier. These configurations, once established, affect all Customers within a defined market. Utility Consolidated and Supplier Consolidated market types can use this feature.