Standard Masks
By default, the standard mask is opened:
- either the original mask (defined by Aurea; cannot be edited or deleted)
- or a mask designed by your administrator in the Mask Generator, see Mask Generator in the Aurea.CRM win Administrator Guide
The Standard Mask option in the View menu is enabled.
Note: Your administrator can determine that masks are displayed differently based on the
contents of the record (so-called "filter masks"), see Filter Masks Tab in the Aurea.CRM win
Administrator Guide. For example, different fields can be displayed based on the
status of a customer.