Standard Masks

By default, the standard mask is opened:

  • either the original mask (defined by Aurea; cannot be edited or deleted)
  • or a mask designed by your administrator in the Mask Generator, see Mask Generator in the Aurea.CRM win Administrator Guide

The Standard Mask option in the View menu is enabled.

Note: Your administrator can determine that masks are displayed differently based on the contents of the record (so-called "filter masks"), see Filter Masks Tab in the Aurea.CRM win Administrator Guide. For example, different fields can be displayed based on the status of a customer.