View Documents

Each row in the query results table contains a View Documents link. Click this link to view the available information about the message.

Viewing documents regarding the FMT reports

A pop-up appears, listing the available information regarding the message and its attachments.

The following fields are available:

• Message ID: The ID of the email message, including the message’s metadata and body.
• Document ID: The ID of the individual document—with a document being an individual message body or individual attachment—that failed some aspect of the storage or indexing process. For the email message body, the Message ID matches the Document ID.
• Category: This is category of the message storage or indexing failure.
• Attachment: This field’s value is true or false. Where True means this document is an attachment, and False means this document is the body of the email message.
• Description: The subject of the email message or the attachment filename.

The pop-up contains information on portions of the message that failed the storage or indexing process. If portions of the message body or attachments succeeded in being stored or indexed, they will not be listed in the pop-up.

To download the message to your computer, in EML format, click the Download link, and select the location where to save the message.