Filtering Messages

To filter for specific messages, use the Failed Message Filter Criteria at the top of the page.

The FMT Criteria page

Failed Message Tracking Search provides an Archive Reviewer with searchable fields and query behavior similar to Archive Search, but due to the inherent differences, the Failed Message Tracking search fields and rules are:

• Reviewer Group: From the drop-down, select the Reviewer Group whose scope contains the message being queried for.
• SMTP ID: Enter the SMTP ID of the desired message. The SMTP ID can be gotten from Exchange server that originated the archived message. This field performs a case-insensitive, exact match, string search.
• Subject: Performs a case-insensitive, exact wording or phrase search to determine if the entered term(s) is contained in the message’s Subject field. Double-quotes are not needed. Neither stemming nor wildcards are applied.
• Sender: Accepts only a single term, which does not have to be a fully qualified email address, and performs a case-insensitive, keyword search for the entered term in each messages’ From field.
• Recipients: Accepts one or more search terms (which do not have to be a fully qualified email addresses), separated by comma, semicolon, colon or pipe characters, with no spaces between entries. This field performs a case-insensitive search to determine if any of the entered terms are contained in the message’s Recipients list. Neither stemming nor wildcards are applied. The Recipients field search results uses OR with the Users field search results.
• Users: Click the Select Users link to bring up the Select Users dialog, to choose AMS mailboxes. The Users field search results are combined using the OR operator with the Recipients field search results.
• Received Date Range: Click on the date icon, , beside either or both of the Begin or End date fields, and select the desired date and time. Click the clear icon, , beside the field to clear the entry. If a field is left empty, it indicates a search from the beginning or to the end of the data.

All filters entered are combined together. The one exception is that Recipients and Users are combined with the OR operator and then combined with the AND operator with the rest of the search terms.

For example, a filter of Subject=test and Received Date Range Begin=01-01-2011, would match only messages that were received on or after January 1, 2011, and contained the word “test” part of the message’s subject.