Import and Export Errors

Learn about the reject reasons for import and export.

Records can be rejected as false for the following reasons:

• Data is missing in mandatory fields: check whether the rejected records have anything in common (e.g. no entry in the Currency field for offer records). The mandatory fields must either contain data or a default value must be defined.
• Import or Export conditions are not met by the imported records.
• User access rights: Verify that the user that carried out the import procedure has the necessary access rights. The user may have been assigned access rights that prevent the addition of new data.

You can improve performance when importing new companies and persons by turning off the lead status log using the Do not log lead status changes configuration option, see General Settings in the CRM.core Administrator Guide and Lead Status in the Business Logic Manual.