Virtual Info Areas

Virtual info Areas are a virtual data model with virtual info areas used to filter physical info areas for records matching defined criteria.

In projects it is often the case that one info area is used for different purposes e.g. in the pharmaceutical industry, a record of the Company info area can represent a pharmacy, a hospital or a doctor's practice. These different types of "company" are usually distinguished based on a catalog value (e.g. Co.Type), and require different Expand or Tree views, sub-info areas, menu actions etc.

To meet those requirements you can create a "virtual data model" with virtual info areas used to filter "physical" info areas for records matching defined criteria. For further details, see Creating Virtual Info Areas. This provides an easy way to work with different representations of one info area in Aurea CRM.Web. For further details, see  Virtual Info Areas in Aurea CRM.Web.

Differences between physical and virtual info areas:

Physical Info Area

Virtual Info Area

Exists in the Aurea CRM database (e.g. FI, KP, C005)

Does not exist in the Aurea CRM database but uses an existing physical info area

Is accessible for all clients

Is accessible only in Aurea CRM.Web and CRM.Designer

Is defined in the data model (in the Aurea CRM win Maintenance module)

Is defined in the settings.xml file