To view the contents of a message, tap the desired message.

The message you are viewing can be forwarded to your normal email box using the Forward To Self button. .

If your organization has the Email Continuity feature and continuity is active, the toolbar in the commands area of the screen contains more functions:

• Reply - Allows you to compose a response to the person who sent the message.
• Reply All - Allows you to compose a response to the person who sent the message, as well as all other recipients.
• Forward - Allows you to send the message and its attachments to another person.

See Compose a Message for more information.

Follow these tips to create more targeted, efficient keyword searches:

• Choose specific, descriptive keywords.
• Searches are not case sensitive.
• Most special characters are not allowed, or are ignored, in personal mail searches.
• The one special character that is used is the dash (-), which excludes from the search results documents that contain the following term or quoted phrase.
• For example: The search anyone ‑anydomain would return emails and attachments that contained anyone that did not also contain anydomain.
• Spaces are not allowed between the “-” character and the following term or phrase.
• The search database’s search index is based on whole words or tokens, not partial words or individual letters/numbers.
• For example: The search term mail would not return documents containing the term gmail.
• The search term company would match person@company.com, but not person@newcompany.com.
• No wildcard characters are needed because search automatically adds an implied wild card (*) at the end of every search term.
• For example a search term of gma would match gma, gmail and gmails.
• Let the search engine help search for words with the same root. For example, if you type project the search also matches the words projected, projecting, and projects.
• Let the search engine speed up the search by weeding out unnecessary terms. For example, if you type the quick brown fox, it searches on quick, brown and fox, because it knows the appears in almost every email.

Non-Quoted Search Strings

When a non-quoted search string is entered, the search algorithm implements both the stop word and stemming functions.

First, it determines if any of the terms are Stop Words for the appropriate language. If so, it ignores the term.

Secondly, the search mechanism implements the Stemming function.

Example:

• Search string: by tomorrow night
• Matches emails containing both (tomorrow or tomorrows or tomorrow's) and (night or nightly or nights or night's), ignoring the stop word by

Quoted Search Strings

When a quoted search string is entered, Stop Words and Stemming are again invoked, but stop words behave slightly differently.

If the quoted search string includes a stop word, the stop word is replaced with a wildcard that matches any stop word.

Example:

• Search string: "the financial report"
• Matches all emails containing "(any stop word) financial (stemming applied) report(stemming applied)"
• These sequences are matched a financially reported or the financial reports