Attachment Storage using Outlook and Outlook Web Access (OWA)

If you are using Microsoft Outlook or Outlook Web Access (OWA) to access your email, and you have attachments that have been stored:

  • The regular mail message icon may be replaced by one with a purple paper clip
  • The Attachments field of the email contains an HTML link for each stored item.
  • If the item is an inline attachment, a marker appears in the same place in the email as the attachment did. The link looks like this: ArchivedMessages-attachment name.html.
  • You can view your stored attachments, but you cannot change their storage status. You cannot bring them back to your local mailbox, nor stop large attachments from being moved if they are eligible to be stored.
  • The Forward message functionality is disabled for the email message.

TIP

To send the message text but not the attachment, use the Reply function and change the email address in the TO field.

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