Delivery Monitor reports
The Delivery Monitor checks if the message has been received at more than forty ISPs and email providers, and if so, whether it reached the main mailbox or the bulk folder. It can also show if there have been changes in deliverability during the course of your campaign.
This report shows detailed deliverability information for a particular message. It shows which ISPs accepted or rejected the message, and if accepted whether it was received in the inbox or bulk folder.
The topics below explains the information provided by the Delivery Monitor report:
Audit Information
| Field Name | Description |
|---|---|
| From Address |
The From: address of the message |
| Subject |
The subject of the message |
| Date Sent |
The date the send was started, Eastern Standard Time |
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Time Sent (EST) |
The time the send was started, Eastern Standard Time |
| Seeds | The seed addresses this message was sent to. |
| Message ID |
The message ID of this message. |
Audit Chart
This pie chart summarizes the delivery results. The table below explains the options available:
View Message in Browser
Click to view the message audited in a new browser window.
Delivery Details
The table below explains the options available for Delivery Details:
| Field Name | Description | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Delivery Results Icon |
The icon indicates the delivery results for this message:
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| ISP |
The name of the ISP or email provider. Click |
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| Seed |
The message seeds for the ISP. |
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| Location |
Where the message was delivered to, either the inbox, or a bulk mail folder. |
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Headers |
When available, allows you to view all of the message headers as received by the ISP. |
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| Location Arrival Time (EST) |
The date and time the message was received at this seed address, Eastern Standard Time. |
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| Time to Domain |
The length of time it took for the message to be received by the ISP. In some cases, there may be a delay between receipt by the domain and delivery to the inbox. |
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Time to Location |
The length of time it took for the message to be delivered to its final destination (inbox or bulk folder), in hours:minutes:seconds format. |
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| ISP Status at Time of Send |
The ISP Status displays for email delays at major US and European Internet service providers at the time you are sending, allowing you to compare your results with the sending conditions at the time you were sending. The report displays the name of the ISP, the average length of time it took between the sending of a message and its receipt, and an icon indicating the status:
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to expand the view and see the results for each seed at this ISP; click 
to hide them. 
