The ListManager Web Server

Part of your Aurea List Manager installation is the Aurea List Manager Web Server. If you are upgrading from an earlier version of Aurea List Manager and were using the Apache web server included with Aurea List Manager, it is uninstalled, and the Aurea List Manager Web Server is installed.

The Aurea List Manager web interface is then available by going to the Aurea List Manager machine's host name: http://yourhostname.example.com

The web interface is installed on a higher port if you already have a web server running on the machine where you wish to install Aurea List Manager.

For Windows, the next port available above 80 is selected. For Unix, you can select the port. The Aurea List Manager URL in those circumstances would be: http://yourhostname.example.com:81

The Web Server and Tracking

If the Aurea List Manager Web Server is unavailable, Aurea List Manager cannot register any tracking events, or serve the invisible gifs used for opens and HTML detection. To track clickthroughs, clickstreams, Interest and Purchase Tracking, your Aurea List Manager Web Server MUST be running and available through your firewall (if applicable).

If you are using ListManager's tracking features, you may want to install the Aurea List Manager Web Server on another machine, or possibly on multiple machines if you are sending to large lists.

The number of web servers you need to set up depends on how extensively you use the tracking features. If you use multiple servers, they should all have the same hostname for their A record, so that the load is balanced between them.

Your license limits how many ListManager web servers you may have. Contact your Lyris sales representative or send an email to sales@lyris.com for more information.

Web Logs

Aurea List Manager creates and maintains a web log for Aurea List Manager 7.5 or later. The web server creates a log file, which by default can be found in:

~tclweb\htdocs\utilities\debug\logs

An example of the full path for this would be: C:\Program Files\ListManager\tclweb\htdocs\utilities\debug\logs

The log files are .txt files, and are kept indefinitely once they are created. They display information such as the IP address that connected, and the type of operating system.

Firewall Considerations

To use ListManager's tracking features, your Aurea List Manager web interface(s) must be available outside your firewall. See Your Firewall and ListManager.

TCLPORT IP addresses

By default, Aurea List Manager only listens to the loopback address (127.0.0.1). You may specify that Aurea List Manager accept connections on other IP addresses. If you need to have other servers be able to connect to Aurea List Manager for scripting, you need to specify the machine's IP address here.

You can select one or more IP addresses to connect to Aurea List Manager via TCLPORT from a remote server.

To select a TCLPORT IP address

1. In the left Navigation bar, click Utilities, point to Administration, then point to Server, then point to Server Settings, and then click Machine Settings.
2. Click the IP Addresses tab.
3. Highlight the address in the TCLPORT IP addresses: window.
4. Click Save.
5. Aurea List Manager must be stopped and restarted to activate this change.