Recipients segments

The default segment where the mailing is delivered to, may be specified in Utilities > List Settings > Basic Information > Enable Features > Default Segment.

Unless a different segment has been specified, your mailing is sent to the entire list you are currently logged into. To change the list or segment, click the Choose segments button. You are taken to a page that displays the segments and lists available to you. Select from the left box the segments or lists you want to send to, and click the >> button. To remove segments or lists, select them from the right box and click the << button.

After a mailing has been saved, the segment it is to send to may not be edited.

If you select multiple lists or segments to send to, a separate mailing is created for each. You are able to approve or schedule all of them to be sent at the same time.

When sending to multiple segments, be sure that Utilities > List Settings > Discussion Group Features > Message Rejection Rules > Allow Duplicate Postings is set to No (the default setting). If set to Yes, duplicate postings may be sent when sending to multiple segments, even if the Cross-Posting and Duplicates setting is set to Make sure that multiple copies of cross-postings are removed.

If your list is not configured to allow you to merge, you are going to see the Enable merge feature button. Clicking on this button takes you directly to Utilities > List Settings > Basic Information > Enable Features. Change Save Messages to Enable Merge Mailings to Yes, and save. Also check Utilities > List Settings > Automatic Maintenance > Purging Archives to make sure archives are being saved for a sufficient period of time. You are then able to purge recipients in future mailings.

Use your browser's Back button or the OK button to return to the Mailings > New Mailing: Recipients page after changing your list settings.

Note

If you are creating a triggered mailing, the segment name is not be editable from here, and you must specify the segment on the Trigger tab.