Approving and monitoring mailings

Once you have created your mailing, it falls into the Needs Approval category, where you can edit the mailing again if necessary, retest it,schedule it and so on. Once it is approved it can be sent. Once it has been sent, you can monitor your mailing in the Mailing Status section of mailings.

Monitoring Mailings

• Monitoring, or tracking mailings involves viewing delivery reports, looking at the mail queue, and checking the general status of the mailing as it progresses. Mailings are sent concurrently with other mailings, so Aurea List Manager attempts to resend to those who experience transient failures as many times as you specify. During this process, you can track what is going on.
• In the left Navigation Bar, click Mailings, and then point to Mailing Status. Click one of the commands that appear to see all of your outgoing mailings by date, completed mailings from the past week, and currently active mailings.
• These display a list of mailings, and show you the name of the mailing, the date it was created, the number of recipients, and any recipients that have yet to be delivered to. In addition, from here you can click on the Mailing ID number, to view the outgoing mailing. When you view an outgoing mailing you can see the message body and message header.
• The Recipients tab displays the current status of the mailing, including how many have been successfully sent, number of attempts and so on.
• From here you can see the individual status of each recipient receiving a message. The View recipient details button takes you to the Mailings > View Outgoing Mailing > Mailing Recipients page, where you can see each member/recipient, their status, and from there access their member information and the sending details.
• If there are any permanent failures, you can see the rejection messages here as well. This tells you the type of failure and displays the rejection message itself. The level of detail seen in the recipient log must be set in Utilities > List Settings > Basic Information > Enable Features.
• The Log tab displays the log for this mailing. This log is always available.
• The Mail Queue tab displays current information about the mailing and allows you to pause the mailing when it is in progress. From here a mailing can be paused temporarily, and then stopped completely or continued.