Rights and Communication

The access rights defined in the Rights info area are not applied during communication.

For further details, see Communication in the Aurea CRM win Administrator Guide.

If a user has been granted the privileges necessary to log on to the Communication module and initiate communication, the rep's access rights are not applied during communication.

This is necessary in order for new catalog values to be exchanged and for new information to be added to records the user can read but not edit.

Note: Aurea recommends adding a user (e. g. "COM") that is used exclusively to access the Communication module, and to deny access to the Communication module to all other users, see Module Access Rights, System Locks and Process Tracking.