Fax Notification Prompts and Variables
Administrators can configure fax notifications by modifying the prompts.Parameters file, so that each organization can have custom text displayed on the fax notification as they interact with AlertFind components. For more information refer to Customizing Prompts.
The following tables list the prompts and variables available for Fax notifications.
fax.banner
| Parameters | Values |
|---|---|
| Text | Alert |
| Prompt |
fax.banner |
| Available variables |
${customer} ${notification} |
fax.tag
| Parameters | Values |
|---|---|
| Text | An Emergency Message from the ${customer.notificationSystemName} |
| Prompt |
fax.tag |
| Available variables |
${customer} ${notification} |
fax.attention
| Parameters | Values |
|---|---|
| Text | ATTN: |
| Prompt |
fax.attention |
| Available variables |
${customer} ${notification} |
fax.regarding
| Parameters | Values |
|---|---|
| Text | RE: |
| Prompt |
fax.regarding |
| Available variables |
${customer} ${notification} |
fax.date
| Parameters | Values |
|---|---|
| Text | DATE: |
| Prompt |
fax.date |
| Available variables |
${customer} ${notification} |
fax.date.body
| Parameters | Values |
|---|---|
| Text | ${notification.sentTime?datetime} |
| Prompt |
fax.date.body |
| Available variables |
${customer} ${notification} |
fax.from
| Parameters | Values |
|---|---|
| Text | FROM: |
| Prompt |
fax.from |
| Available variables |
${customer} ${notification} |
fax.phone
| Parameters | Values |
|---|---|
| Text | PHONE: |
| Prompt |
fax.phone |
| Available variables |
${customer} ${notification} |
fax.instructions_title
| Parameters | Values |
|---|---|
| Text | Instructions |
| Prompt |
fax.instructions_title |
| Available variables |
${customer} ${notification} |
fax.auth_intro
| Parameters | Values |
|---|---|
| Text | You have a message from the ${customer.notificationSystemName}. |
| Prompt |
fax.auth_intro |
| Available variables |
${customer} ${notification} |
fax.message.body
| Parameters | Values |
|---|---|
| Text | ${notification.body} |
| Prompt |
fax.message.body |
| Available variables |
${customer} ${notification} |
fax.audio_message
| Parameters | Values |
|---|---|
| Text | The body of the message is an audio recording. Follow the instructions below to listen to this message. |
| Prompt |
fax.audio_message |
| Available variables |
${customer} ${notification} |
fax.conference_call_instructions
| Parameters | Values |
|---|---|
| Text | The conference call phone number is ${notification.conferenceCallTransfer.conferencePhoneNumber} and the meeting ID is ${notification.conferenceCallTransfer.conferenceMeetingId}. |
| Prompt |
fax.conference_call_instructions |
| Available variables |
${customer} ${notification} |
fax.options_intro.available
| Parameters | Values |
|---|---|
| Text | Options: |
| Prompt |
fax.options_intro.available |
| Available variables |
${customer} ${notification} |
fax.options_intro.no_available
| Parameters | Values |
|---|---|
| Text | We’re sorry. The AlertFind system has already received the maximum number of responses for all options. Original Options: |
| Prompt |
fax.options_intro.no_available |
| Available variables |
${customer} ${notification} |
fax.option.limit_reached
| Parameters | Values |
|---|---|
| Text | (the maximum number of responses of this option has been reached) |
| Prompt |
fax.option.limit_reached |
| Available variables |
${customer} ${notification} |
fax.instructions.hotline
| Parameters | Values |
|---|---|
| Text | To confirm receipt of this notification, call the ${customer.notificationSystemName}: |
| Prompt |
fax.instructions.hotline |
| Available variables |
${customer} ${notification} |
fax.instructions.hotline.no_response_with_audio
| Parameters | Values |
|---|---|
| Text | To listen to this notification, call the ${customer.notificationSystemName}: |
| Prompt |
fax.instructions.hotline.no_response_with_audio |
| Available variables |
${customer} ${notification} |
fax.instructions.hotline.limit_reached
| Parameters | Values |
|---|---|
| Text | If you want to confirm receipt of this notification, call the ${customer.notificationSystemName} (poll response will not be recorded): |
| Prompt |
fax.instructions.hotline.limit_reached |
| Available variables |
${customer} ${notification} |
fax.instructions.hotline.auth
| Parameters | Values |
|---|---|
| Text | To retrieve this notification, call the ${customer.notificationSystemName}: |
| Prompt |
fax.instructions.hotline.auth |
| Available variables |
${customer} ${notification} |
fax.instructions.no_ivr.auth
| Parameters | Values |
|---|---|
| Text | To retrieve this message go to ${url}. |
| Prompt |
fax.instructions.no_ivr.auth |
| Available variables |
${customer} ${notification} |
fax.hasattachments
| Parameters | Values |
|---|---|
| Text | This message has attachments that follow. Please check your email for copies of these documents. |
| Prompt |
fax.hasattachments |
| Available variables |
${customer} ${notification} |
fax.hasunsupportedattachments
| Parameters | Values |
|---|---|
| Text | This message has attachments that could not be included in this fax. Please check your email for all attachments. |
| Prompt |
fax.hasunsupportedattachments |
| Available variables |
${customer} ${notification} |