Email Notification Prompts and Variables
Administrators can configure email notification prompts by modifying the prompts.Parameters file, so that each organization can have custom text displayed on the emails as they interact with AlertFind components. For more information refer to Customizing Prompts.
The following tables list the prompts and variables available for email notifications.
email.auth_intro
| Parameters | Values |
|---|---|
| Text | You have a message from the ${customer.notificationSystemName}. |
| Prompt | email.auth_intro |
| Available variables |
${customer} ${notification} ${user} |
email.auth_instructions
| Parameters | Values |
|---|---|
| Text | To view and/or respond to this notification from a web browser, click this link: ${url}. |
| Prompt | email.auth_instructions |
| Available variables |
${customer} ${notification} ${user} |
email.callback_prefix
| Parameters | Values |
|---|---|
| Text | or |
| Prompt | email.callback_prefix |
| Available variables |
${customer} ${notification} ${user} |
email.audio_message
| Parameters | Values |
|---|---|
| Text | Please listen to the attached audio message. |
| Prompt | email.audio_message |
| Available variables |
${customer} ${notification} ${user} |
email.audio_message_withheld
| Parameters | Values |
|---|---|
| Text | Please listen to the audio message through this link: ${url} |
| Prompt | email.audio_message_withheld |
| Available variables |
${customer} ${notification} ${user} |
email.withheld_attachments
| Parameters | Values |
|---|---|
| Text | There are additional attachments for this message available through this link: ${url} |
| Prompt | email.withheld_attachments |
| Available variables |
${customer} ${notification} ${user} |
email.conference_call_instructions
| Parameters | Values |
|---|---|
| Text | The conference call phone number is ${notification.conferenceCallTransfer.conferencePhoneNumber} and the meeting ID is ${notification.conferenceCallTransfer.conferenceMeetingId}. |
| Prompt | email.conference_call_instructions |
| Available variables |
${customer} ${notification} ${user} |
email.options_intro.available
| Parameters | Values |
|---|---|
| Text | Your response options are: |
| Prompt | email.options_intro.available |
| Available variables |
${customer} ${notification} ${user} |
email.options_intro.no_available
| Parameters | Values |
|---|---|
| Text | We’re sorry. The AlertFind system has already received the maximum number of responses for all options. Original Options: |
| Prompt | email.options_intro.no_available |
| Available variables |
${customer} ${notification} ${user} |
email.option.limit_reached
| Parameters | Values |
|---|---|
| Text | (the maximum number of responses of this option have been reached). |
| Prompt | email.option.limit_reached |
| Available variables |
${customer} ${notification} ${user} |
email.instructions
| Parameters | Values |
|---|---|
| Text | To acknowledge receipt of this notification and register your response either: |
| Prompt | email.instructions |
| Available variables |
${customer} ${notification} ${user} |
email.instructions.limit_reached
| Parameters | Values |
|---|---|
| Text | If you want to confirm receipt of this notification, do one of the following (any poll response will not be recorded): |
| Prompt | email.instructions.limit_reached |
| Available variables |
${customer} ${notification} ${user} |
email.instructions.goto
| Parameters | Values |
|---|---|
| Text | Click this link: ${url} |
| Prompt | email.instructions.goto |
| Available variables |
${customer} ${notification} ${user} |
email.instructions.reply_to
| Parameters | Values |
|---|---|
| Text | Reply to this email message, include the body of this message, |
| Prompt | email.instructions.reply_to |
| Available variables |
${customer} ${notification} ${user} |
email.instructions.reply_to.available_responses
| Parameters | Values |
|---|---|
| Text | and add the response number to the end of the subject, so that the subject becomes: |
| Prompt | email.instructions.reply_to.available_responses |
| Available variables |
${customer} ${notification} ${user} |
email.instructions.reply_to.option_number
| Parameters | Values |
|---|---|
| Text | (use the number appropriate for your response). |
| Prompt | email.instructions.reply_to.option_number |
| Available variables |
${customer} ${notification} ${user} |
email.instructions.hotline
| Parameters | Values |
|---|---|
| Text | Call the ${customer.notificationSystemName}: |
| Prompt | email.instructions.hotline |
| Available variables |
${customer} ${notification} ${user} |
email.limit_reached.no_available_responses
| Parameters | Values |
|---|---|
| Text | Thank you for your response, but the ${customer.notificationSystemName} has already received the maximum number of responses for all options. |
| Prompt | email.limit_reached.no_available_responses |
| Available variables |
${customer} ${notification} ${user} |
email.limit_reached.available_responses
| Parameters | Values |
|---|---|
| Text | Thank you for your response, but the ${customer.notificationSystemName} has already received the maximum number of responses for the selected option. If you want to select a different response, follow the instructions below. |
| Prompt | email.limit_reached.available_responses |
| Available variables |
${customer} ${notification} ${user} |
email.bounce.instructions
| Parameters | Values |
|---|---|
| Text | If you choose to select a new option, do one of the following: |
| Prompt | email.bounce.instructions |
| Available variables |
${customer} ${notification} ${user} |
email.reminder.login.instructions
| Parameters | Values |
|---|---|
| Text | You can log in by following this link: ${url} |
| Prompt | email.reminder.login.instructions |
| Available variables |
${customer} ${user} |
email.reminder.device.unconfigured
| Parameters | Values |
|---|---|
| Text | ${device.name}: (unconfigured) |
| Prompt | email.reminder.device.unconfigured |
| Available variables |
${customer} ${user} |
email.forgotpassword.subject
| Parameters | Values |
|---|---|
| Text | Your temporary AlertFind password |
| Prompt | email.forgotpassword.subject |
| Available variables |
${customer} ${user} |
email.forgotpassword.password
| Parameters | Values |
|---|---|
| Text | Your temporary AlertFind password is${password} |
| Prompt | email.forgotpassword.password |
| Available variables |
${customer} ${user} |
email.forgotpassword.instructions
| Parameters | Values |
|---|---|
| Text | Please go to the following link in ${url} |
| Prompt | email.forgotpassword.instructions |
| Available variables |
${customer} ${user} |
email.reminder.device
| Parameters | Values |
|---|---|
| Text | ${device.name}: ${device.addressObject} |
| Prompt | email.reminder.device |
| Available variables |
${customer} ${user} |
email.reminder.device.pin
| Parameters | Values |
|---|---|
| Text | ${device.name}: ${device.addressObject} pin ${device.addressObjectMeta} |
| Prompt | email.reminder.device.pin |
| Available variables |
${customer} ${user} |
email.stop
| Parameters | Values |
|---|---|
| Text | This ${customer.notificationSystemName} device has been disabled. You will no longer receive notifications on this device. Please contact your ${customer.notificationSystemName} administrator or call ${callNumber} for assistance, if necessary. |
| Prompt | email.stop |
| Available variables |
${customer} ${notification} ${user} |
email.help
| Parameters | Values |
|---|---|
| Text | Please contact your ${customer.notificationSystemName} administrator or call ${callNumber} for assistance. |
| Prompt |
email.help |
| Available variables |
${customer} ${notification} ${user} |