View message - Recipients

TheMailings > Mailing Status > View Outgoing Mailing > Recipients tab show information about the recipient who are sent the mailings.

The table below explains the field name/actions available in Mailings > Mailing Status > View Outgoing Mailing > Recipients tab:

Field Name Description
Total Recipients

The total number of recipients being sent to.

To view a table with more detailed information about the recipients

Click the View Recipient Details button.

This opens the Mailings > Mailing Status > View Outgoing Mailing > Mailing Recipients page and display All recipients.

Successfully Sent

The number of recipients successfully sent and delivered to.

To view a table with more detailed information about these recipients

Click the View Successful button.

This opens the Mailings > Mailing Status > View Outgoing Mailing > Mailing Recipients page and displays the table with the Success filter on.

The following sections are displayed only under certain conditions:

  • Mailing Paused: This is only displayed if an administrator manually paused the mailing. Displays the number of recipients affected by this, including those that have not been attempted (0 attempts), or in retry (more than one attempt with a transient failure). For more information on pausing mailings, see Mailings > View Outgoing Mailing > Mail Queue.The View Paused button opens the Mailings > Mailing Status > View Outgoing Mailing > Mailing Recipients page, with the Paused filter on, so only paused recipients are immediately visible.
  • Mailmerge Abort: This is only displayed if there is a scripting error in TclMerge and the errormode function is set to Abort or Notify. If this is the case, a Tcl error causes the mailing to abort. Alternatively, if the Tcl Merge Abort command is used, a recipient in this status is created. The error mode function is used as follows:

    errormode abort
    or 
    errormode notify name@example.com

    The View aborted button opens the Mailings > Mailing Status > View Outgoing Mailing > Mailing Recipients page, with the Aborted filter on, so only aborted recipients are immediately visible.

  • Mailmerge Skip: This displays the number of recipients skipped by mailmerge. Recipients are skipped by using the skip mail merge command. This is based on user-specified criteria. The View skipped button opens the Mailings > Mailing Status > View Outgoing Mailing > Mailing Recipients page, with the Skipped filter on, so only skipped recipients are immediately visible.

  • Failure and Rejection Message Buttons: If you any of your mail resulted in a transient or permanent failure, the following buttons appear on the page:

failures_and_rejection_messages.gif

For more information, see Mailings: View Outgoing Mailing: Rejection Messages

Segment

This displays the segment(s) that the mailing was sent to.

Add Recipient

Enter an email address and click Save to send the mailing or message to the email address specified. Only one email address may be specified at a time. This feature may be used to resend delivery or other reports to administrators

Refer to the following topics for more information: