Creating a customer domain / list hosting

A custom domain allows you to use your domain name even though you are sending through the Lyris network. Your customers see your custom domain where they would otherwise see the domain name of your Lyris server.

For example, if the name of your server is lists.lyris.net, a custom domain masks all links to look like they are coming from your organization lists.example.com.

Example of a custom domain

  • Additional domains can be created from the domain you own, and these are called subdomains. For example, if you own the domain example.com, you can create lists.example.com, offers.example.com, and so on.
  • You cannot use example.com as an email for that domain as it is already going to your organization’s mail server.

How to create a custom domain

  1. Create a custom domain in DNS.
  2. Once you have decided what your domain name would be, contact your domain administrator and request that they create a CNAME DNS entry. For example, if your domain name is example.com and you have a list on lists.lyris.net. Use a custom domain like lists.example.com and create a DNS entry lists.example.com IN CNAME lists.lyris.net.
  3. Inform Lyris support at support.aurea.com that the domain name has been created.
  4. Create a ticket at support.aurea.com, informing Aurea List Manager support the custom domain is ready.
  5. Aurea List Manager support shall enable your server to use it

How to use A/MX records

The advantage of using a CNAME record is that if your server must be moved to a different IP address, you are not going to have any interruption of service.

If you would like to use A/MX records instead, make the following DNS entries with the appropriate values similar to the example below:

Lists.example.com IN A 192.168.1.200
Lists.example.com IN MX lists.lyris.net
Lists.example.com IN TXT "v=spf1 a mx -all"

For lists.example.com, use the custom domain you would like to use, for example, 192.168.1.200, the IP address of your Aurea List Manager server, and for lists.lyris.net the name of your Aurea List Manager server.

The TXT record creates an SPF/Sender ID record that assists with deliverability.

Note

If you use A/MX records for your custom domain and if we need to change the IP address for your server, your custom hostname is not going to work until you changed your records to reflect the new IP address.