Complaints by Mailing
This table displays spam complaints made about your mailings. If you have a whitelisting agreement with an ISP and use Aurea List Manager's Autoresponder feature to handle complaints. For more information, see Whitelist Complaint Handling
This information is a breakdown of the pie chart displayed in the Complaints by Domain section of the Deliverability Dashboard.
The table below explains the actions that can be done on the Complaints by Mailing table
| Field Name | Description |
|---|---|
| How to view the table |
In the Complaints by Domain section of the Deliverability Dashbord, click View This List's Complaints |
| Finding a Mailing |
Twenty mailings for the list are displayed at a time. To view more, click Show more. Repeatedly clicking Show more shows greater numbers of mailings at a time |
| Title |
The title of the mailing. To view the Mailing Overview report for the mailing, click the title of the mailing |
| # Complaints | The number of complaints for this mailing. |
|
Domain Details and Member Details |
Click the Domain Details link to view a page that lists the domain the complaint came from (if known) and the number of complaints for that domain |
| To learn more about a member who lodged a complaint |
|
Note
- You can also go directly to member details from the main page of the Complaints by Mailing report
- You can change the sorting order of the mailings by clicking the up or down triangles next to Title or Complaints. By clicking the top triangle, the sort order starts ascending (a-z); clicking the bottom arrow makes the sort order descending (z-a). Click Next to see the next twenty mailings, Previous to see the last twenty