Basic Hotline
The basic Hotline is a phone number that users can call to hear an announcement or to check their inboxes. Administrators and team leaders with appropriate permissions can send notifications or launch notification templates from the voice interface.
The Hotline for new customers contains three elements:
- Welcome message
- Notification inbox
- Compose Notification
You must contact Support to obtain a Hotline phone number.
As an administrator, you can customize the welcome message by editing the prompts.properties file. See Customizing the AlertFind Interface.
Basic Hotline functions: