Basic Hotline Features
When you first call the Hotline number, you hear the welcome greeting. Users hear this greeting and can, after entering a valid PIN, access their notification inbox. Only administrators, and team leaders with appropriate permissions, can compose notifications.
The Notification Inbox and Compose Notification option make up the Hotline Main Menu.
NOTE
You can change the length of time that messages are stored on the Company Settings page. See Hotline Notification History (Days)
NOTE
Hotline supports up to 20 levels in the tree, and up to 99 options and sub-options.