Discussion Forum Interface FAQ

Why can't I enter a forum?

Some forums allow members only to read archived messages. You need to subscribe or log in before you can access these forums.

Why can't I join a forum?

You may need to confirm your membership before you can join it. Check your email to see the status of your membership.

Depending on its settings, a forum may be closed, or require the administrator's permission before you may join. You can go to the About tab and click on the administrator's email address if you have any questions about the forum.

Why can't I send a message?

Most forums require that you be a member before you may post a message. Be sure that you are a member, and that you have logged in.

The forum may also require that an administrator approve your message before it is sent to the list. In these cases, it may take some time before the administrator reads and approves your message.

Why can't I read or search for messages in a forum?

Some forums only allow members to read messages. If you aren't a member, subscribe to the forum to read messages. If you are already a member, you may need to log in to read messages.

Not all forums keep message archives, or keep archives for a limited period of time. Other forums may keep archives, but may not make them searchable. You can go to the About page and click the administrator's email address if you have any questions about the forum.

Why don't I see all forums on the server? I know there are others!

Some administrators may choose to hide their forums, so they are not visible when you click All Forums. You can still go to these forums directly, but you cannot browse for them.

Forums are also grouped into different sites. If you are logged into one site, you may not see forums for another site. You need to log into a forum for that site to see that group of forums.

Why can't I log in?

Make sure that you are adding the final slash (/)to the URL if you are getting an authentication window.

If you are a member of several forums on the server with different email addresses or passwords, the lists you have access to depends on the email address/password combination you provide when you try to log in. If you do not have a password for some lists, but you have one for others, you need to provide your password to access any of your lists, even those for which you do not have a password.

If you are not a member of any list, you should click on All Forums in order to subscribe.

Server and site administrators must be members of a list in order to log in.

Why do I keep getting asked to log in?

If you do not log in successfully, the interface assumes that you made a mistake when trying to log in and asks you to log in again. Click on the Messages or All Forums tabs if you'd like to stop trying to log in.

What do I do if I forget my password?

If you forget your password, and enter an incorrect password, you are warned that an incorrect password has been entered for that email address. You can then click email password and you immediately be sent an email informing you of which lists you are subscribed to, and the password for each list. You can then log in with the correct password.

Why am I asked if I want to accept a cookie?

Cookies allow Aurea List Manager to keep track of your log in information as you move through your forums. They also allow you to share URLs with others so they can go directly to a posting, for example.

Your browser must accept cookies in order to log in and use the discussion forum interface. Either manually accept the cookies Aurea List Manager is giving to you, or change your web browser's settings to allow cookies.