Connection Settings

URL of Exchange Web Service

For On-premise access enter the relevant url in URL of the Exchange Web Service field (connector SE doesn’t use the Auto Discover Service feature, therefore you have to explicitly define the EWS endpoint).

For On-line exchange access, Enter https://outlook.office365.com/EWS/Exchange.asmx in URL of the Exchange Web Service.

"Mail address spaces to be synchronized" Setting

Add all mail address spaces you want to synchronize. Exchange Server can store e-mail addresses from more than one e-mail space.

If connector SE comes across e-mail addresses of a mail space which is not defined to be synchronized, you can find information concerning this matter in the log file.

[…] does not belong to any of the defined mail spaces: […] and will NOT be synchronized

URL of CRM.interface

CRM.interface and can be either installed on the same or a different machine as the connector.

Port Number

This setting specifies the port number of CRM.interface; since CRM.interface is running in IIS the port would be either 80 or 443 when using HTTPS by default.

Automatically update list of mailboxes to synchronize n time(s) a day

The update of the list of mailboxes requires re-initialization of connector, which might take a while in a scenario with many users in the Exchange Environment and therefore may have a huge impact on the duration of synchronization cycles. Therefore it might make sense to consider doing this update only once a day or even switch it off in a scenario in which the user list (users whose mailboxes are supposed to be synchronized) doesn’t change often.

If this setting is set to "1" you can additionally schedule, when the list should be updated.

Starting/Stopping Service and applying changed settings to running service

Starting and Stopping of the Service connector SE service can not only be restarted using Microsoft Tools but also via the administrative console ("configurator") of the application as well.

At the bottom of the administrative console the "state" of the service is displayed. Possible values are "unknown" and the states of Windows services (starting, started, stopping, stopped, etc.).

Applying changed settings to running service it is possible to apply changed settings to the running service, which means that the service doesn’t need to be restarted to use the new settings. Depending on which configuration has changed, the injection of the new settings causes a full, a partly or even no re-initialization of the service.

For example changing the URL of the EWS endpoint a full re-initialization while turning the logging on (or off) a partial re-initialization of the service. After the injection the configuration changes are added to the command queue of connector for Exchange and processed after the connector has finished its current tasks. Typically it won't take more than a few seconds until the new settings are applied by connector. Information on the (re)initialization progress and result are displayed at the bottom of the dialogue box along with a progress bar.