Creating New Unsubscribe form

This page helps you to create an unsubscribe form. Once you are done creating your form, view the HTML and copy it into the web page where you want to have a unsubscribe form.

Unsubscribe forms only show the lists that a specific list administrator has rights to

Note

  • If you have changed the name of the server admin to be something other than Admin, this form is not going to work properly.
  • Your web forms is not going to work if the host name assigned to Aurea List Manager is incorrect. If your form is not working properly, check the URL to Web Interface in Utilities > Administration > Sites.

If you are not already on the New Subscribe Form page: In the left navigation bar, select Utilities > Web Forms > New Unsubscribe Form.

The table below explains the fields available on the page:

Field Name Description

Email Notification

If set to Yes, those who unsubscribe receive an email notifying them whether or not they have unsubscribed successfully. If set to No, they are not going to receive this notification. You may customize the goodbye message by creating a goodbye document in Content and then selecting it in Utilities > Automated Messages > Document Associations.

Confirm

If set to Yes, those who unsubscribe are taken to a web page which asks them if they are sure that they want to unsubscribe. Otherwise, they are going to be unsubscribed immediately without confirmation.

Lists

Select the Lists that subscribers can leave. By default, a member is unsubscribed from the current list. To select another or multiple lists, click Choose lists. You are taken to Utilities > Web Forms > New Unsubscribe Form > Choose Specific Lists to Unsubscribe. You can only see the lists that you are able to access with your administrative rights.

(Optional) Destination URL

The URL members are taken to after filling out your unsubscribe form or clicking on the unsubscribe URL. If no URL is specified, they are taken to a generic page telling them they have unsubscribed

Note

Be sure to type the full path. For example, if you want to direct members to the Lyris web site, type:

http://www.lyris.com

If you leave out the http:// and only type www.lyris.com, Aurea List Manager inserts a path to a subscribe subfolder, so the full URL ends up being this:

http://<servername>/subscribe/www.lyris.com

Append unsubscribe information to the destination URL

This option passes information about the unsubscribing member into the destination URL, potentially to be used by a script. The options are:

  • e: Email address.

id: Member id and character uniquely identifying this member.

l: Lists, separated by spaces.

c: Confirm unsubscribe via email. Options are (T)rue or (F)alse.

n: Send email notification of the unsubscribe. Options are (T)rue or (F)alse.

u: Destination URL after unsubscribing.

w: Show page asking unsubscribers to confirm before completing unsubscribe

a: Append unsubscribe information to destination URL. Options are (T)rue or (F)alse.

Show confirming web page

If set to Yes, users are going to see a quick confirmation page after unsubscribing, informing them that they have successfully unsubscribed. They are taken immediately to the destination URL page if one is set above, otherwise they are taken to a generic thank you for unsubscribing page

If set to No, the confirmation page does not appear, and the user are taken directly to the destination URL page (or generic page).

The default for this is set to Yes, and it is recommended that this confirming page be visible

Note

If no Destination URL is defined, and Show confirming web page is set to No, then when the unsubscriber submits the form, it does not redirect anywhere; the unsubscribe form page is just refreshed. It is advisable to either set the confirmation page to Yes, enter a destination URL, or both.

Your Unsubscribe URL

This page can also generate an unsubscribe URL that you can put in your Aurea List Manager mailings. Each member receives a unique unsubscribe URL (using their member ID and a checksum character), so members can unsubscribe successfully even if they forward their email to a different account. The checksum character is a security precaution that prevents others from inadvertently or maliciously unsubscribing others by changing the member ID.

Based on the other settings you have selected on this page, you can opt to have members taken to a confirm dialog that asks them if they are sure they want to unsubscribe, and/or have them sent an email notification that they have been unsubscribed.

Preview of your form

The unsubscribe form you have created is displayed here. When it looks right, click Get HTML You are taken to a page which displays the HTML for your form. Copy it and paste it into the HTML for the page you want to have your unsubscription form.