Essentials
The Essentials tab located at Utilities > Automated Messages > Match Phrases > New Match Phrase page is used to create the basic settings needed for the Match Phrase
The table below explains the fields available on the Essentials tab:
| Field Name | Description |
|---|---|
|
Search Phrases |
This determines the word or phrase that is going to trigger the action set below. For example, if the phrase were
You can have several phrases, any of which can cause this action, by entering several phrases in the field. The phrases must be entered one on each line, for example: For power users, match phrases support regular expression for matching text. To specify that a given match phrase text is a regular expression you surround the text with / characters, as in: /regexp/ Note Regular expressions are a sophisticated mathematical description for text matching patterns |
|
Reject this Message |
This is used to set whether or not the message is going to be rejected based on the inclusion of a match phrase entered above.
If set to |
|
Response Documents |
This determines what response, if any, when this match phrase is triggered. The default is set to If you select a document from the drop-down menu, this document is sent to the person who sent the message. Note For documents to appear in this drop-down menu, they must first be created in Utilities > Automated Messages > Document Content If you choose |
To summarize, when a match phrase is found, there are four options, based on the above settings:
- Reject the message with no response document (reject=
yes, response document=none) - Reject the message with a response document (reject=
yes, response document=any from the list) - Accept the message with no response document (reject=
no, response document=none) - Accept the message with a response document (reject=
no, response document =any from the list)