Use The Message Pane
Use the Message pane to create the body of the message:
Choose one of the following methods to enter the message body:
- Type the body of the message into the Message pane. This text message body is the message that is delivered by text devices (email, fax, and SMS) or spoken by the TTS engine for phone notifications. The number of characters you type is displayed beside the Message header. This is because some SMS providers have a set maximum message length. This number helps you stay within this limit. If you exceed the limit, the message may be delivered in multiple parts. Text-based messages can be personalized using variables. See Personalize text-based messages using variables
- AlertFind can call a phone number and have that person record the message using the Call to record button. This option will be handled the same way as uploaded audio files. See Use Call to Record option.
- Use the Upload Audio button to upload a WAV audio file. This file is played for phone call recipients. Other recipient types are directed to call the Hotline or Hotline Pro number to listen to the message. See Use Upload Audio option
If language packs were purchased, message text must be provided for each language selected. Use the View: drop-down list to choose a language, then type the language’s message into the Message pane, or record or upload an audio message.
Personalize text-based messages using variables
To personalize the notification, the following variables may be used:
${user.name}— The user’s full name.${user.userNames[0]}— User's user name/login ID.
NOTE
Variables must be typed in the message exactly as they appear above. All variables start with the $ (dollar sign) and must be enclosed in {} (curly braces).
Use Call to Record option:
To have AlertFind call so a message can be recorded, click Call to record. In the Call to Record window displayed, enter the phone number AlertFind should call and then, click Call now.
Use Upload Audio option:
To upload a previously recorded audio file, click Upload Audio. The File upload dialog window displays. Click Add. A file selection window opens. Navigate to the file to upload.
The file to be uploaded must be a WAV file in a supported format. See Supported Audio Files. Click Open. Click OK.