Cancel a Notification
An in-progress, completed, or scheduled notification can be canceled. This might be needed if:
- The wrong notification was sent.
- The situation has changed and the notification is no longer relevant.
- A poll or survey notification was sent and received an adequate number of responses.
After a notification is canceled, the cancellation cannot be undone. To reach recipients who did not receive the canceled message, a new notification must be sent.
NOTE
When a notification is canceled, AlertFind still accepts responses from email devices and from the web confirmation page for recipients who received the message before it was canceled. However, recipients cannot continue to respond to the notification through Hotline or Hotline Pro.
To cancel a notification from the Sent Notifications page:
- From the left navigation menu Administration section, click Teams, and then from the page displayed, select the team for which you want to view notifications.
- From the left navigation menu Notifications section, click Sent Notifications to view the Sent Notifications page for the selected team’s active, non-archived notifications.
- Double-click the notification you want to cancel or click the notification and click View Details to open the notification in the Viewing Notification window.
- Click the Cancel button next to the Status field.
- A confirmation box displays. Click the OK button to cancel the notification.
Once the notification is canceled, the Sent Notifications page will display a status of Canceled and the name of the user who canceled it and the Notification Details page will also display the time the notification was canceled.
NOTE
When a notification is canceled processing will stop, and no more messages are sent to any remaining recipients. To reach recipients who did not receive the canceled message, a new notification must be sent.
To cancel an active, in-progress notification by archiving it, see Archive Notifications.