Send Follow-Up Notifications

Use follow-up notifications to send notifications to recipients of a canceled notification, or to recipients of active or archived notifications who responded with a specific answer.

AlertFind considers follow-ups to be new notifications and tracks them, and their associated responses, separately from the original notification. Compose follow-up notifications using the same process as you would to compose an original notification. All options available to notifications are available to follow-up notifications.

To send follow-up notifications:

1. From the left navigation menu Administration section, click Teams, and then from the page displayed, select the desired team to view its notifications.
2. To send a follow-up for a completed or canceled Notification, from the left navigation menu, Notifications section, click Sent Notifications. To send a follow-up for an archived Notification, from the left navigation menu, Notifications section, click Archived Notifications.
3. Locate the Notification to send a follow-up notification.
4. In the Notification Details column, double-click the subject of the notification to display the Viewing Notifications page.
5. To send a follow-up Notification to non-responders, click the Follow Up button, OR, to send a follow-up Notification to a specific set of responders:

1. In the Total Responses list, click the View Details button next to the response for which you want to send a follow-up.
2. Click the Follow-up button.

6. The Notification Editor displays. By default, the follow-up notification will be sent to a dynamically created Ad Hoc Group consisting of the original recipients and called Follow-up Users.
7. Compose the notification as discussed in Compose Notification.
8. Click Send to initiate the follow-up notification.

If desired, repeat this process to send follow-up notifications to users who responded with a different response.