Managing Users > Groups > Managing Groups > Editing Groups

Editing Groups

CAUTION

Discuss change precedence settings with Support to retain changes made to groups and ensure changes are not overwritten with the next roster import.

To edit groups:

Select the team context.
Select the desired group. The Viewing Group dialog box appears.

NOTE

By default, only enabled groups are displayed. To view all groups, including disabled groups, click Show Disabled on the menu bar.

Click the Edit Group button. This displays the Edit Group Details dialog box.
Change the Group Name, Description or Quick Launch ID as needed.
The fields are described in detail in the Creating Groups sections. See Broadcast Groups, Escalation Groups and Smart Groups.
Click Save.

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