Mail Server and E-Mail Authentication

Leanrn to configure SMTP connection on Aurea CRM web.

To use the Send as E-Mail function in Aurea CRM web, you need to configure an SMTP connection.

  • For a company-internal exchange server using the default credentials (single sign-on):
    Enter the mail server in the settings.xml file:
    <update.crm>
    ...
    <MailServer>
    <!-- TODO! add your mail-server here -->
    </MailServer>
  • For an external mail server that doesn't accept the default credentials:

    Leave the <MailServer> entry in the settings.xml empty.

    1. Enter the mail server and connection settings in the web.config file or in the IIS.

      In the web.config file use the <mailSettings> tag. For details, see http://msdn2.microsoft.com/en-us/library/w355a94k.aspx.

    2. To enable SSL-Encoding, add <MailServerSslEnabled>true</MailServerSslEnabled> to the settings.xml.
Note: To send email in a language other than the default languages, you should use UTF-16 encoding for the template document. For example, to send a mail in Cyrillic, encode the HTML template document in UTF-16.