Deleting a Team

The Global Team cannot be deleted.

Company settings determine if other teams can be deleted, and if so, by whom. A user can only delete teams for which they have been granted the necessary permissions.

When a team is deleted, the following actions occur:

  • All notifications and incidents are canceled, assigned to the Global Team, and then placed in the Global Team archive.
  • All associated notification templates are deleted.
  • All team-specific groups are deleted.
  • All sub-teams are deleted.
  • All leader-specific permissions for leaders of the team are revoked; however, any permissions granted to the leaders on other teams remain in effect.

NOTE

A team that has archived notifications cannot be deleted. All notifications must first be unarchived and then delete the team.

To delete a team:

CAUTION

When a team is deleted, it cannot be recovered. The team will have to be recreated, if it is needed again later.

  1. From the left navigation menu Administration section, click Teams.
  2. Navigate to the team to be deleted and click the team name.
  3. If you have the necessary permissions to delete this team, a Delete button appears in the Team Information section at the top of the page.

  1. Click Delete. A confirmation page appears.
  2. Click Yes to delete the team or No to cancel the action.

If you click Yes, the Teams page is refreshed and the team is no longer listed.