Searching for an Incident Notification

To search for a specific notification linked to an incident:

  1. View the incident. See Viewing an Individual Incident.
  2. Perform one of the following:
  • In the Incident Notifications section, enter a notification subject or part of a subject in the Search text box and click .
  • In the Incident Notifications section, click the Search down arrow, and select one of the following additional options for creating a custom search:
  • Priority
  • Received by
  • Response abbreviation
  • Sent by
  • Sent Time
  • Subject

To clear your custom search setting or the text in the search box, click Clear Search.