Viewing the Standard Devices List

Standard devices are defined by Support when AlertFind is provisioned. Users with necessary permissions can create additional custom devices on a per-user basis from the list of available standard devices. See Managing User Devices.

The types of standard devices include:

• Phone Devices — Phone devices can receive voice notifications. Configure phone devices using a telephone number, such as 555-555-1111.
• Email Devices — An email device can receive email notifications using an email address such as user1@genericorp.com. Some cell phone devices can receive email notifications by configuring an email device that uses a cell phone email address, such as 5555551111@carrier.com.
• SMS Devices — SMS devices can receive short text notifications sent through an SMS gateway. Configure an SMS device using a telephone number, such as 555-555-1111.
• Mobile Email Devices — Mobile email devices can receive short email messages through an SMTP email gateway. These devices are different from regular email devices (smart phones) in that they usually display a limited number of characters for each message and they cannot process graphics or attachments. In this way, messages sent to mobile email devices function similarly to those sent to SMS devices. Configure a mobile email device using a mobile email device email address, such as 5555551111@carrier.com.
• Pager Devices — Pager devices can receive short text notifications. Configure pager devices using a telephone number, such as 555-555-1111.
• Fax Devices — Fax devices can receive document-based notifications sent from one fax device to another. Configure a fax device using a telephone number, such as 555-555-1111.

To view standard devices:

1. From the left navigation menu Administration section, click Application Settings .
2. Scroll down to the Default User Information section.
3. Locate the Standard Devices section.
4. To add other standard devices, contact Support.