Configuring Log files location

Learn to configure log file for troubleshooting.

CRM.launcher, CRM.launcher plug-ins and CRM web offline should be configured to use the same "central" log folder. Therefore you need to configure log files path to use the same folder as described below:

  • Set the central log files folder path for CRM web offline in the settings.xml at the XPath update/ update.Lib /Logging in the file.
  • Set the central log files folder path for CRM.launcher and CRM.launcher plug-ins in the app.config file at the node update.net/update.lib/Logging.
  • Set the folder path for upgrades logs (of CRM web offline and CRM.launcher) to the <central log folder>/ PatchLogs folder in the app.config file at the node update.net/ update.launcher / LogPath.