Deactivating an Offline Client

Learn how to deactivate an offline client.

You can deactivate offline clients that are no longer used. A deactivated offline client can no longer receive data from the Aurea CRM web server.

To deactivate an offline client:

1. On the Aurea CRM web server, switch to the rep record of the corresponding offline user.
2. Reset the Offline user field (ID:115) to false.

This disables the communication connection server -> offline station. No communication data is output for the offline station. The connection offline station -> server remains active, in order to be able to input data from the offline station.

If a rep is defined as Inactive (ID:69), the Offline user field is automatically disabled.

Deleting the offline user's rep record also deactivates the offline client.