Upgrading

This topic explains how to upgrade Aurea CRM Web Offline to latest version.

The CRM.launcher can be configured to automatically apply patches to the web offline client or use the full installer to upgrade Web offline to the latest version.

CRM.launcher searches for new patches or installers in the <GlobalPatchDirectory> on the server (default path value: ..\web.data\GlobalPatchDirectory). The <GlobalPatchDirectory> is defined in the offline.xml file located at ..\system\settings.

The configuration parameter FixedForceResume is placed under the <update.launcher> section in the crm.Launcher.exe.config file. Setting this parameter value to true resets the status of the last patch to false, on starting CRM.launcher. This forces the CRM.launcher to start the upgrade installation of CRM weboffline as a part of the launcher upgrade process.

The setup installer shuts down the CRM.launcher and re-launches the installer after the web offline installation is complete. On restart, the CRM.launcher checks the value of the last patch and sets the value of configuration parameter FixedForceResume to false.

Note: The same procedure also upgrades the CRM.launcher if upgrades are available.