Checking for Updates

The check for new updates is performed as follows:

• Whenever CRM.launcher is started, it automatically performs a version check (service pack and hotfix numbers) and searches for available updates.
• In addition, CRM.launcher checks for new updates at regular intervals (default: 7 days) configurable via the < CheckForUpdatesIntervall /> tag in the update.launcher.exe.config file, >> update.launcher.exe.config. The interval is calculated based on the < LastVersionCheck > entry in the launcher_telemetry.xml file.
• Users can check for new updates manually by selecting Check for updates in the context menu.

If the Aurea CRM web offline version on the client is out-of-date and/or any updates are available, CRM.launcher informs the user as follows:

Scenario 1:

An optional update for Aurea CRM web offline (or CRM.launcher) is found on the server. The user can choose between installing the patch or starting Aurea CRM web offline.

Scenario 2:

Server and client have different service pack (or version) numbers.

The user can choose between installing the patch or starting Aurea CRM web offline. The user is informed that he will not be able to synchronize until the new patch is installed.