Notification Template Launch Options

Notification Templates support several configurable behaviors for when notifications are sent from the Alert Console:

• Enable Editing: This allows a team leader to change the recipients, subject, and body of a notification before it is sent. This change is only valid for the instance in which it is sent (It does not change the template itself). This is turned on by default.
• Send All Notifications: If a template contains more than one notification, selecting this option forces all notifications of the template to go together. This is turned on for existing Incident Templates to maintain backwards compatibility, but is turned off by default for anything new. Sending All Notifications allows the editor to define a Quick Launch ID. You must select this option if you want to utilize the quick launch feature.
• Create Incident: If selected, the system will create an Incident when the notification(s) is sent and link those notifications to the Incident. This is turned on for existing Incident Templates to maintain backwards compatibility, but turned off by default for anything new.