Additional Telephone Fields in the Data Model

Additional telephone fields can be added to the data model.

For further details, see Data Model in the CRM.core Administrator Guide.

Telephone fields can be added to all info areas. These telephone fields also include a telephone icon and can be used to carry out calls in conjunction with CRM.phone.

Note: If the Search option is enabled in the data model (Telephone cell), additional telephone fields in the Company and Person info areas and their dependent info areas are transferred to the Tel. No./E-mail info area. These fields are available when searching for telephone numbers. Only additional fields in the Company and Person info areas can be used by the quick dial function.